UPGRADE CIMB BANK TUKAR DIGIT NO AKAUN

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UPGRADE DARI CIMB BANK TUKAR JUMLAH DIGIT NOMBOR AKAUN DAN CARA BUAT SEMAKAN NOMBOR BARU AKAUN CIMB

CIMB Bank yang bermula pada Jumaat (31 Januari 2014) telah menutup segala operasi perbankan mereka bagi membolehkan pihak CIMB membuat penaik tarafan (upgrade) sistem mereka termasuk Digit Nombor Akaun CIMB yang telah diubah daripada tiga belas (13) digit kepada sepuluh (10) digit sahaja mulai 6 pagi 3 Februari 2014.

Para pemegang akaun CIMB samada milik individu atau syarikat. Anda boleh membuat semakan nombor baru Akaun CIMB Bank menerusi CIMB Clicks (online banking). Berikut kami kongsikan cara semak yang anda harus buat bagi mengetahui nombor baru akaun anda.

Cara Semak Nombor Baru Akaun CIMB Bank

CIMBClick dan pergi menu pilih [My Accounts > Account Number Lookup]

New 10-digit account numbers

All existing Deposit Accounts (Savings, Current, Fixed Deposit, etc) and Loans/ Financing accounts will be assigned new 10-digit account numbers, with the exclusion of credit cards and Safe Deposit Box (SDB) accounts.

  • When you login to CIMB Clicks, you will see that all your account numbers will have new 10-digit account numbers (previously, the account numbers consisted of 12 to 14-digits). Kindly use the new account number(s) for all transactions moving forward.
  • Your old account numbers will be operational (except for Phone Banking and MyMobile); the bank will still effect your transactions and/or request for services with your old account number(s).
  • However, all our banking channels, statements and correspondences will display your new account number from 3 February 2014 onwards.
  • All CIMB bank account numbers listed under My Favourites will automatically be converted to the new 10-digit account numbers.

After 6.00am, Monday, 3 February 2014, if you want to check any of your old/new account number, go to My Accounts > Account Number Lookup.

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New payment method for your CIMB hire purchase payments

After 6.00am, Monday, 3 February 2014, please make your hire purchase payments as follows:

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You can use the current method of making a CIMB hire purchase payment until 11.45pm, 31 January 2014

Before you use the new payment method, please take note of these two things:

  • Your Loan Account number will now appear under View All Accounts > Loan/Financing Accounts.
  • If you are paying CIMB hire purchase for a third party and have saved it under your list of favourite billers, you will need to save it in My Favourites > CIMB Accounts.
  • Note that your Scheduled Transactions set up under Bill Payments for CIMB hire purchase payments will no longer be effective. Please setup your new Scheduled Transaction by going to Transfer > Within CIMB and providing a date of payment in the ‘When’ field.


Change in viewing of 'Transaction History'

After 6.00am, Monday, 3 February 2014, your transaction history will be segregated into two.

To view your transactions, go to My Accounts > Current/Savings > View Details.

  1. Click ‘Past Transactions’ for transactions performed until 31 January 2014.
  2. Click ‘Recent Transactions’ for transactions performed from 1 February 2014 onwards.
  3. CIMB Clicks Mobile Apps (Clicks App, Mobile App (Java) and MyMobile) will only display the transaction history for the past 30 days.

Untuk Sebarang Pertanyaan, anda boleh hubungi CIMB “customer care hotline” di talian 1 300 880 900 (Malaysia), +603 2295 6100 (dari luar negara) atau email CIMB di [email protected]

Nombor Akaun Lama (13 Digit) Masih Boleh Digunakan. Nombor Akaun Baru (10 Digit) Akan Tertera Pada CIMBclicks, ATM dan Penyata Akaun Bank

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